I have a question about...
Making reservations
- What should I do if I forgot to enter my frequent flyer number when I made my booking?
- Can I use more than one credit card to purchase my reservation?
- How do I book a one-way or multiple-leg itinerary?
- How do I make an airline reservation for someone else?
- Can I make airline, hotel and car reservations by phone?
- Can I make seat assignments for my airline flights?
- How do I know my reservation is confirmed?
- Can I make airline reservations for my pet?
Changing/canceling/confirming reservations
- Once I accept a schedule change from the airline on an itinerary can I change my mind?
- Can I cancel my airline reservation?
- Can I cancel a hotel booking?
- Do I need to reconfirm my flight before departure?
- What are my options if I don't like the changes the airline made to my reservations?
- Can I change or cancel a car booking?
- Can I add additional passengers to an existing air, car, hotel booking?
- Can I make changes to a hotel reservation?
- How do I know my reservation is confirmed?
Payments and fees
- Will there be any additional charges to my hotel bill?
- Do you charge service fees?
- Will I be charged for my car reservation in advance and will any cancel fees apply?
- What fee is charged for changing my airline ticket?
- Can I use a debit card to purchase reservations?
- When I select electronic ticketing, when is my credit card billed?
- Can I use more than one credit card to purchase my reservation?
- Can I pay for a reservation by cash or check?
- What credit cards do you accept?
Types of fares
Tickets and travel documents
- How do I access and view my current reservations online?
- Do my unused or partially used non-refundable airline tickets have any value?
- Will I receive travel documents when I select electronic ticketing?
- What are the new passport requirements for travelers wanting to re-enter the United States?
- What is electronic ticketing?
- How can I check the status of my tickets?
- How do I travel with an electronic ticket?
- What ticket delivery options are offered?
- How do I print a copy of my e-ticket receipt?
Contacting AARP Passport powered by Travelocity (or General questions)
Escorted Tours
- Can children go on a tour?
- When can I purchase optional excursions?
- What size is a triple room ?
- Why do some tours begin on "Day 1" and others on "Day 2"?
- Where are the air inclusive prices based from?
- I am a single person and would like to go on a tour. Can I be matched with a roommate?
- Do I need a Passport?
- If I get my own airline tickets can I still get transferred to the hotel from the airport?
- Why should I choose an escorted vacation?
- What hotels will we stay in?
- What's the difference between "Land & Air" travel and "Land Only" travel and why is there a difference in their discounts?
- How many suitcases can I take with me on my trip?
- I am a handicapped passenger. Can I go on a tour?
- Do I need a VISA for this trip ? If so, how do I obtain the necessary VISA(s)?
- What is the difference between a twin room and a double room?
- In what language are your tours conducted?
- How can I request special meals?
- Where do I meet my tour manager?
- Are transfers from the airport to the hotel included?
- What is not included in the tour price?
- In the tour description, what does it mean when they say a trip goes from USA to USA?
- Can Your Tour Provider book our airline reservations?